Recent changes to the way care are delivered means there is more flexibility than ever before when it comes to choosing how your care is delivered. The focus has changed to ensure people looking for care know what their options are.
Self Directed Support gives people a wide range of option when it comes to choosing how their care is delivered, giving people on-going control over their own support arrangements. With Self Directed Support, you have the following options.
- You can choose to receive a direct payment to purchase support yourself. You will have access to advice and support from your local council and associated support services.
- Your council may give you the option to choose your own support while it holds the money and arranges the chosen support on your behalf. However, not all councils offer this option.
- You can decide to have your local council chose and arrange your support on your behalf.
- A combination of the above, tailored to your needs.
If you have any question, we recommend you visit the governments website:
We are always happy to hear from people interested in working with us at Assisted Services, even if you have not previously worked in care and feel that you can make a difference to an individual’s life. We currently have vacancies in the Fife area for people interested in working in the care sector, that hold a full driving licence. Please note having a driving licence is essential for all our care roles, as you will need to travel between Service User’s homes.
You can contact us direct to receive further information on what a position with us may entail, where we can discuss the specific areas we have work available in.
If you wish to download an Application Form, please us the link below, then send this to us by e-mail or post using the details on the Contact Us page.
We are always happy to answer any questions that you may have.
Frequently Asked Questions
Are services available 24 hours, 7 days a week?
Yes. Services are available for as little as a 30 minute visits up to 24 hours, 7 days a week, 365 days a year.
What services does Assisted Services Provide?
A list of the services we can provide can be found by clicking the following link: - Services We Can Provide
How is care/support workers selected?
Each care/support worker is carefully screened and trained before being introduced to a service user. Each employee must undergo a rigorous process including criminal background checks, and professional reference checks. We strive to ensure that the service user is involved in the employment of our staff.
What training do you provide to care/support workers?
All Care/Support Workers, regardless of background and experience, must undertake Assisted Services own training and all mandatory elements. Mandatory elements include, but are not limited to; Health and Safety, Moving and Handling, First Aid awareness, Food and Hand Hygiene, Medication awareness etc. In addition, Care/support Workers are provided with Service User specific training.
We also have our own Dementia Awareness training programme which is of huge benefit to those who work with sufferers and those who receive our services. We conduct regular quality assurance home visits to ensure Care/Support Workers are providing the service that has been agreed and to ensure Service Users and their families are fully content with every aspect of that service.
Is there a written Care Plan for every Individual? Is it reviewed and if so, how often?
The Care Manager develops an individualised and completely confidential Plan of Care for each Service User. The purpose is to document the type of care services needed and when the Service user would like to initiate care. Once the service user, and family members, and Care Manager agree on the Care Plan, the office staff will use this information to recommend the care/support worker who will be delivering the service, establish the schedule and agree to the monitoring and reviewing of the care plan.
Will I have the same care/support worker all the time? How will I meet the care /support worker?
During the initial home visit, the Care Manager will document the services required and the Service User's preferences for a Care/Support Worker match. The Care Manager will then introduce a number of care/support workers to the service user this then allows the service user to select the Care/Support Worker with whom they are most comfortable. During that meeting, all of the involved parties review the Care Plan to ensure that everyone agrees and understands what services are to be provided.
What if my care/support worker is unwell or on holiday?
We employ a team of care workers so that your care service will not be interrupted if someone gets sick or goes on holiday. If your Care/Support Worker is unavailable, the Care Manager will arrange another care worker and will contact you in advance of the change. The Care Manager will also introduce the interim Care/Support Worker to you and review your Care Plan with the interim Care/Support Worker prior to service. Our goal is to ensure that services are provided as expected. Your safety and security are a top priority.
Do you provide services for people in hospital?
Yes. We can provide companionship, personal care, and assistance with feeding to vulnerable adults who may desire additional attention or personalised care.